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Data Privacy Policy.

The Purpose Of This Data Protection Declaration Is:

  • To provide transparency on how Europe Cares e.V. (hereafter referred to as Europe Cares) and any third parties Europe Cares works with use personal information you provide to Europe Cares.

  • To inform you about your rights regarding personal data collected by Europe Cares and enable you to exercise those rights.

This Data Protection Declaration Explains:

  1. Who we are.

  2. What information Europe Cares may collect from you

  3. Legal basis and purpose for processing personal data

  4. Your data protection rights

  5. Who Europe Cares shares your data with

  6. How long does Europe Cares store your data

  7. Changes to Europe Cares Privacy Policy

  8. How to contact Europe Cares on matters regarding data protection

1. Who We Are

Europe Cares is a registered non-profit association (“eingetragener gemeinnütziger Verein” – incorporated charitable association) based in Frankfurt am Main, Germany. Europe Cares core mission is supporting people on the move, mobilizing civil society and standing up for human rights on the European borders. Our work includes operating a community center on the Greek island of Lesvos, sending humanitarian aid to partner organizations and raising awareness through campaigns and events across Europe.

2. What Data Europe Cares May Collect From You

The collection, processing and archiving of the personal data described below is done according to relevant data protection provisions, in particular EU Regulation 2016/679 (General Data Protection Regulation). As part of our activities as a non-profit association, we may collect and process the following data:

  • Basic Personal Information: Via our online volunteering form, if provided by you, we collect personal details such as name, e-mail address, age, gender, nationality and contact phone number.

  • Background and skills: Via our online application form, if provided by you, we collect relevant information about qualifications, skills, experience and motivation.

  • Details of your visit to the website: When you visit our website, we collect technical information such as the IP address, your browser type and version.

  • Payment information / Records of your payment: When a donation is made, in addition to your contact information, we collect the necessary financial information. Depending on how your payment is made, the collected financial information slightly differs depending on the payment option of your choice.

3. Legal Basis And Purpose For Processing Personal Data


Lawful ground

When collecting personal information, our activities are based on one or more lawful grounds listed below:

  1. Depending on the purpose of the processing activity, the processing of your personal data will be based on the legitimate interests of Europe Cares, without unduly affecting your interests or fundamental rights and freedoms.

  2. Vital interest; processing is necessary to protect the vital interest of the data subject.

  3. Consent; the consent of the data has been lawfully obtained.

  4. Requirements to meet our legal or regulatory responsibilities.


When collecting personal information, our activities rely on the following purposes:

  1. Donations: We collect certain information such as your personal details, contact information and the amount of the donation.

  2. Volunteering: We collect relevant information about your qualifications, skills, experience and motivation so that we may assess your suitability for volunteering roles and can contact you about suitable volunteering opportunities.

  3. Marketing and fundraising: For the purpose of marketing and fundraising, we might contact you with newsletters, event invites and donation opportunities.

4. Your Data Protection Rights

As a data subject you have the following rights in regard to your personal data collected and processed by Europe Cares.

  1. Right of access by the data subject to the personal data collected by Europe Cares

  2. Right to rectification of personal data

  3. Right to erasure of personal data

  4. Right to restriction of processing of personal data

  5. Right to personal data portability

  6. Right to object to personal data processing

If you wish to exercise one or more of these rights please contact us at

5. Who Europe Cares Shares Your Data With

Donations, marketing and communications

Europe Cares as a controller shares relevant data with third-party vendors and/or business partners who perform specific activities linked to services provided to you by Europe Cares (e.g. payment processing, IT and communication services).

The third parties in connection with Europe Cares are: Google (G Suite and Google Forms), MailChimp, fundraisingbox, Donorbox, Klarna, Stripe, Paypal. For further information on how those third parties collect and process personal data, please refer to the data protection declaration published on their respective websites.


If you register your interest to volunteer via our online volunteering form, in addition to Europe Cares members, your data might be shared with with Europe Cares representatives (employees or freelance contractors), such as volunteer coordinators, in our areas of operation abroad.

Data is shared solely for purposes related to facilitating your volunteer service.

6. How Long Does Europe Cares Store Your Data

We will only retain personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with regulatory requirements.

7. Changes To Our Data Protection Declaration

We keep our privacy policy under regular review and any updates will be announced on our website. This data protection declaration was last updated on 10 March 2024.

8. Contact - Data Protection Officer

If you have any questions about our data protection declaration and data protection practices, or if you wish to exercise your rights as a data subject, please contact our data protection officer Lennard Everwien at:

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